All goods must be intact and in their original packaging, or if you have opened the packaging to try the products, packaged products in an appropriate manner to avoid loss of ink or toner on the trip.
How to Exercise the Right of Withdrawal:
If you are not satisfied with your purchase within 10 days from receipt of order:
- You can contact us through our service Customer Care Online
- You can phone at this number +39 347 2954990
- You can write an email email to: firstname.lastname@example.org
You must comunicate us:
- Code of Order (which you will find inside the package received or on 'the order confirmation email you received at the time of' purchase)
- Your contact details and email address, telephone number and mobile phone and if you want the reasons that led you to request a refund
- The method of repayment required (money order, bank transfer, etc..) And any bank.
Our customer service department will examine your request and will work with you to your satisfaction.
In the event that the consumer wishes the reimbursement of expenses incurred, the same will be made within 30 days of receipt of the notice of cancellation by the client, and after the return of the rejected.